Returns & Exchanges
At ITADAKI, we strive for perfection in every garment, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items in their original packaging. We are committed to ensuring your wardrobe reflects the highest standards of quality and fit.
Initiate Your Request
Log into your ITADAKI account and select the order you wish to return to receive a unique Return Authorization number.
Pack Your Items
Carefully place the items in their original designer packaging, ensuring all tags and security seals remain intact and attached.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand over your package to any authorized courier location and keep your tracking receipt to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing